Privacy Policy

This Privacy Policy explains how Trident Works ("we," "us," or "our") collects, uses, and protects information when you visit tridentworks.com (the "Site") or make a purchase.

1. Information We Collect

• Contact information you provide, such as your name and email address, when you sign up for our newsletter or contact us.
• Order information, such as your name, shipping address, and email address, collected during checkout. Checkout and payment processing are handled entirely by Shopify's secure checkout system. We do not collect or store your payment card details.

2. How We Use Your Information

• To process and fulfill your orders
• To respond to your inquiries and provide customer support
• To send product updates or promotional emails, if you have opted in to our newsletter
• To improve our products and Site

3. Third-Party Services

Our store and checkout are powered by Shopify. When you place an order, your information is processed by Shopify in accordance with Shopify's Privacy Policy. We do not sell or rent your personal information to third parties for their own marketing purposes.

4. Your Choices

You can unsubscribe from our newsletter at any time using the link in any email we send, or by contacting us directly. You may also request that we access, correct, or delete the personal information we hold about you by emailing us.

5. Children's Privacy

Our Site is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at concierge@tridentworks.com.